30-Day Money-Back Guarantee for Any Reason
You may return your undamaged product and packaging within 30 days of purchase to receive a FULL REFUND for any reason. If the reason for return isn’t quality-related, the customer must pay the return shipping costs.
12-Month Warranty for Quality-Related Issues
Requests within the United States (48 contiguous states)
We will take care of all quality-related issues with a REPLACEMENT or FULL REFUND including any return shipping costs.
Requests from outside the United States (48 contiguous states)
We will take care of all quality-related issues with a FULL REFUND or REPLACEMENT. Shipping costs must be covered by the customer.
- This warranty is only provided to eforcity, which covers products sold on eforcity.com website and other marketplaces.
- Unauthorized reselling of Insten products is strictly prohibited.
For purchases made through other retailers: